Wednesday, 17 March 2010

The Cardinal Principles of Negotiation

1. Argue over interests, not positions.

2. Consider all options.

3. Use objective standards.

4. Be soft on the people but tough on the problem.

For a more detailed overview of these principles, click here.

1 comment:

lauren baluyo said...

these are extremely HELPFUL and WISE words!

thanks for this post Mr. Bento !